Privacy

This web site is owned and operated by Artworks Solutions Limited.

How we process your data

Our privacy policy relates only to information that we obtain from you. We do not pass your information to third parties .We do not pass your information to any linked web sites. If you visit a web site operated by a third party through a link included on this web site, your information may be used differently by the operator of the linked web site.

The information you provide to us when using this web site will be processed for the following reasons:

  • to administer your user account with us;
  • to process any request for advice or information to be supplied by us;
  • to notify you of our bulletins, information packs and services;
  • to track the volume of traffic to the various sections of the site;
  • to comply with our statutory and regulatory obligations.

The data we collect

The type of information we will collect about you includes:

  • your name and address;
  • your phone number and email address;
  • your occupation;
  • details about the services you specifically request and the pages you visit;

We will never collect sensitive information about you without your explicit consent.

The circumstances in which we may contact you

If you are an existing customer Artworks Solutions Limited we may contact you (including by email or telephone) to tell you about our services. If you do not want to be contacted concerning our services then please ensure that the appropriate box on the Registration and/or Contact Details forms remains unchecked.

You may refuse any marketing communication from us in the future at any time by emailing us at contact@artworks-solutions.com.

The data we hold about you

Should you wish to obtain a copy of the personal data that we hold on you, please send an email to the following address: contact@artworks-solutions.com.As soon as we are satisfied as to your identity, we will send to you, within 40 days, a copy of all the data that we hold concerning you.

When you visit our web pages, tracking technologies may automatically record information about you. This information does not identify you personally. We automatically collect and store only the following information about your visit:

  • the internet domain and IP address from where you access our web site;
  • the type of browser software and operating system you use to access our web site;
  • the date and time you access our web site;
  • the pages you enter, visit and exit on our web site; and
  • if you linked to our web site from another web site, the address of that web site.

We use this information to help us identify click stream patterns, to improve our web site, and to learn about the number of visitors to our web site and the types of technology our visitors use.

Cookies

A cookie is a text file saved on your computer by your browser to store certain types of data that you are using on a web site. Artworks Solutions web site uses cookies to gather and save data about the functions you use and the pages you visit within the site.

If you wish to completely avoid the cookies, turn off cookies in your browser. This will disable the Item Store and the Request Samples tool and may affect the overall performance of the site. The method will vary according to the type and version of your browser and whether you use a PC or an Apple Macintosh, but will roughly follow these steps.

Internet Explorer

  • with PC: Tools > Options > Privacy > Cookie settings.
  • with Apple Macintosh: Edit > Preferences > Receiving files > Cookies > Cookie settings.

Netscape

  • Edit > Preferences > Advanced > Cookies radio buttons.

Mozilla

  • Tools > Options > Privacy > Cookie settings.

You will normally be able to accept all cookies, reject all cookies, accept certain types of cookie, and/or receive a warning before accepting a cookie.

Alternatively, if you wish to remove these cookies from your computer at a later date you may clear them after visiting the site; this will not affect the performance of the site or the cookies in question.

Complaints

If you have a complaint regarding any breach of this privacy policy, please contact us at Artworks Solutions Limited, Unit 4, Sheene Rd, Bedminster Bristol BS3 4EG. When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you within 40 days of receiving your complaint to inform you of the results of this review.