Helen & Douglas House

The refurb focused on transforming an unused games room into a space children could truly enjoy, while also improving other areas throughout the hospice with thoughtful graphics and accessible wayfinding.

From the offset, it was important that the children themselves were actually included in the design process. They took part in their own design meetings, sharing what would make the spaces feel more fun, welcoming, and comforting to them, shaping our final ideas.

The games room became the centre of the project. Originally intended as a place for children to play, it had gradually become a storage space and lost its purpose. Our goal was to completely reimagine it as somewhere children could escape, relax, and simply enjoy being kids.

Working from the children’s ideas, we designed and produced a bespoke gaming-themed Digital Wallpaper mural that fills the room with colour and character. The colour palette was carefully chosen with accessibility in mind, allowing visually impaired children to enjoy the space as much as everyone else.

Behind the TV area, ALTO Clad introduced a warm wood-effect backdrop that not only softened the space but also improved acoustics by reducing echoes and reverberation, which was particularly beneficial for neurodivergent children. Every design decision was also made with the room’s practical features in mind.

In another area of the hospice, we redesigned the spa graphics to ensure longevity. The previous wallpaper had begun peeling from the humid environment, so we replaced it with a single-piece wall vinyl that wraps seamlessly around the room, creating a more immersive and durable finish.

We also refreshed the hospice’s wayfinding, introducing tactile and braille signage to improve accessibility throughout the building. New external tray signage and acrylic welcome signs helped create a reassuring and friendly experience from the moment visitors arrive.

Helen & Douglas House now has spaces that are brighter, more accessible, and designed around the people who use them most.

Working alongside Morgan Lovell, we were able to combine thoughtful design with practical finishes to support play, comfort, and everyday moments for children and their families during incredibly difficult times.

It’s a project we’re especially proud to have been part of. Seeing the products and materials we create every day used in a place where they can have such a meaningful impact made this project    one that means a lot to us.